{"id":9301,"date":"2020-07-23T17:30:03","date_gmt":"2020-07-23T15:30:03","guid":{"rendered":"https:\/\/www.cal-tek.eu\/?page_id=9301"},"modified":"2020-07-30T09:45:15","modified_gmt":"2020-07-30T07:45:15","slug":"support-aftersale","status":"publish","type":"page","link":"https:\/\/www.cal-tek.eu\/en\/products\/ship-bridge-simulators\/support-aftersale\/","title":{"rendered":"Support Aftersale"},"content":{"rendered":"<div id='av_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-full-stretch av-section-color-overlay-active avia-bg-style-scroll  avia-builder-el-0  el_before_av_two_third  avia-builder-el-first   av-minimum-height av-minimum-height-50  container_wrap sidebar_right' style='background-repeat: no-repeat; background-image: url(https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/01\/Header.jpg);background-attachment: scroll; background-position: center center;  '  data-section-bg-repeat='stretch' data-av_minimum_height_pc='50'><div class='av-section-color-overlay-wrap'><div class='av-section-color-overlay' style='opacity: 0.5; background-color: #274272; '><\/div><div class='container' ><main  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-9301'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_full  flex_column_div first  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  \" ><section class=\"av_textblock_section \" ><div class='avia_textblock  av_inherit_color '  style='color:#ffffff; ' ><h2 style=\"text-align: center;\">SHIP BRIDGE SIMULATOR, C-BridgeSim<\/h2>\n<h2 style=\"text-align: center;\">On Board Ship Training according to STCW<\/h2>\n<h2 style=\"text-align: center;\"><a href=\"https:\/\/www.cal-tek.eu\/download\/cal-tek_cbridgesim_rina_certificate\/?wpdmdl=8955&amp;masterkey=5f11dd0881a7f\" target=\"_blank\" rel=\"noopener noreferrer\">RINA CERTIFIED<\/a><\/h2>\n<\/div><\/section><br \/>\n<div  style=' margin-top:40px; margin-bottom:40px;'  class='hr hr-custom hr-center hr-icon-no   avia-builder-el-3  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner  inner-border-av-border-fat' style=' width:50px; border-color:#ffffff;' ><span class='hr-inner-style'><\/span><\/span><\/div><\/p><\/div><div class=\"flex_column av_one_half  flex_column_div first  avia-builder-el-4  el_after_av_one_full  el_before_av_one_half  column-top-margin\" ><div  class='avia-button-wrap avia-button-center  avia-builder-el-5  avia-builder-el-no-sibling ' ><a href='https:\/\/www.cal-tek.eu\/en\/products\/ship-bridge-simulators\/'  class='avia-button  avia-color-light   avia-icon_select-yes-right-icon avia-size-x-large avia-position-center '   ><span class='avia_iconbox_title' >C-BridgeSim Home<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue835' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/div><div class=\"flex_column av_one_half  flex_column_div   avia-builder-el-6  el_after_av_one_half  avia-builder-el-last  column-top-margin\" ><div  class='avia-button-wrap avia-button-center  avia-builder-el-7  avia-builder-el-no-sibling ' ><a href='#contact'  class='avia-button  avia-color-theme-color-subtle   avia-icon_select-yes-right-icon avia-size-x-large avia-position-center '   ><span class='avia_iconbox_title' >CONTACT SALES DEPARTMENT<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue81f' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-9301'><div class='entry-content-wrapper clearfix'><div class='flex_column_table av-equal-height-column-flextable -flextable' ><div class=\"flex_column av_two_third  flex_column_table_cell av-equal-height-column av-align-top first  avia-builder-el-8  el_after_av_section  el_before_av_one_third  avia-builder-el-first  \" style='padding:10px 0 0 0 ; border-radius:0; ' id=\"istruttore\" ><section class=\"av_textblock_section \" ><div class='avia_textblock  '  ><h1>Support and After Sale Services<\/h1>\n<h3>Support along the entire simulation system life cycle: just simulate and don\u2019t worry!<\/h3>\n<p>We are able to provide full support, assistance and maintenance during and after the warranty period with dedicated After Sale Packages and Full Life Cycle Support Packages.<\/p>\n<p>We are able to define an ad-hoc maintenance and assistance program according to Customer\u2019s needs: from continuous software updates to insurance for improper use, from extended warranties and continuous personnel training to online\/telephone\/remote assistance.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-icon-list-container   avia-builder-el-10  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia-icon-list-left av-iconlist-big avia_animate_when_almost_visible avia-iconlist-animate'>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue856' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  >After Sale and Life Cycle continuous support<\/h4><\/header><div class='iconlist_content  '  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue83c' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  >Assistance by telephone and email, online assistance through a dedicated ticket service<\/h4><\/header><div class='iconlist_content  '  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue8b4' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  >Remote intervention and on site service<\/h4><\/header><div class='iconlist_content  '  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue863' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  >Continuous training in order to guarantee an efficient use of the Ship Bridge Simulator<\/h4><\/header><div class='iconlist_content  '  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<\/ul><\/div><\/p><\/div><\/p>\n<div class='av-flex-placeholder'><\/div><div class=\"flex_column av_one_third  flex_column_table_cell av-equal-height-column av-align-top   avia-builder-el-11  el_after_av_two_third  el_before_av_image  \" style='padding:10px 0 0 0 ; border-radius:0; ' id=\"istruttore\" ><div  class='avia-image-container avia_animated_image avia_animate_when_almost_visible fade-in av-styling-    avia-builder-el-12  avia-builder-el-no-sibling  avia-align-center '  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='wp-image-9303 avia-img-lazy-loading-not-9303 avia_image' src=\"https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm49.jpg\" alt='' title='imm49' height=\"859\" width=\"1000\" srcset=\"https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm49.jpg 1000w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm49-300x258.jpg 300w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm49-768x660.jpg 768w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm49-705x606.jpg 705w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm49-600x515.jpg 600w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<div  class='avia-image-container avia_animated_image avia_animate_when_almost_visible fade-in av-styling-    avia-builder-el-13  el_after_av_one_third  el_before_av_section  avia-builder-el-last  avia-align-center '  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='wp-image-9007 avia-img-lazy-loading-not-9007 avia_image' src=\"https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm4.jpg\" alt='' title='imm4' height=\"707\" width=\"1340\" srcset=\"https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm4.jpg 1340w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm4-300x158.jpg 300w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm4-1030x543.jpg 1030w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm4-768x405.jpg 768w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm4-710x375.jpg 710w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm4-705x372.jpg 705w, https:\/\/www.cal-tek.eu\/wp-content\/uploads\/2020\/07\/imm4-600x317.jpg 600w\" sizes=\"(max-width: 1340px) 100vw, 1340px\" \/><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='contact'  class='avia-section main_color avia-section-default avia-no-shadow  avia-bg-style-scroll  avia-builder-el-14  el_after_av_image  avia-builder-el-last   container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-9301'><div class='entry-content-wrapper clearfix'>\n<div  style='padding-bottom:10px; color:#003fff;font-size:30px;' class='av-special-heading av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-15  el_before_av_hr  avia-builder-el-first  av-thin-font av-inherit-size '><h1 class='av-special-heading-tag '  ><strong>Contacts \u2013 Sales Department\/Support<\/strong><\/h1><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#003fff'><\/div><\/div><\/div>\n<div  style=' margin-top:10px; margin-bottom:10px;'  class='hr hr-custom hr-center hr-icon-no   avia-builder-el-16  el_after_av_heading  el_before_av_one_fifth '><span class='hr-inner  inner-border-av-border-fat' style=' width:50px; border-color:#ffffff;' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_fifth  flex_column_div first  avia-builder-el-17  el_after_av_hr  el_before_av_four_fifth  \" ><\/div><div class=\"flex_column av_four_fifth  flex_column_div av-zero-column-padding   avia-builder-el-18  el_after_av_one_fifth  avia-builder-el-last  \" style='border-radius:0px; '><div  class='avia-icon-list-container   avia-builder-el-19  avia-builder-el-no-sibling '><ul class='avia-icon-list avia-icon-list-left av-iconlist-big avia_animate_when_almost_visible avia-iconlist-animate'>\n<li><div  style='background-color:#003fff; ' class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue854' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  >Phone<\/h4><\/header><div class='iconlist_content  '  ><p><a style=\"color: black;\" href=\"tel:+390984494891\">+39 0984 494891<\/a><br \/>\n<a style=\"color: black;\" href=\"tel:+393204258070\">+39 320 4258 070<\/a><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  style='background-color:#003fff; ' class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue8cf' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  >Sales<\/h4><\/header><div class='iconlist_content  '  ><p><a style=\"color: black;\" href=\"mailto:shipbridgesimulator.sales@cal-tek.eu\">shipbridgesimulator.sales@cal-tek.eu<\/a><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  style='background-color:#003fff; ' class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81e' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  >Support<\/h4><\/header><div class='iconlist_content  '  ><p><a style=\"color: black;\" href=\"mailto:shipbridgesimulator.support@cal-tek.eu\">shipbridgesimulator.support@cal-tek.eu<\/a><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div 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